512-969-2253

WE TRANSCRIBE

it’s that simple

Austin Transcription

Accurate. Timely. Guaranteed.

About

Welcome to Austin Transcription,
A Local transcription company with a global reach.

As a prominent virtual scribe service for Austin area businesses, medical firms, and professionals, we bring dedicated documentation solutions that are fast, reliable, and accurate. If you need an audio file converted to text or ongoing EHR support, Austin Transcription should be your first choice.

We produce transcribed copy that is outstanding because we only staff our company with the best talent in the United States. When you hire us to turn your audio into written content, you get more than a typist. Our network of transcriptionists has an average 17 years or more of industry experience across numerous market sectors. This and our 24/7 customer support availability makes us stand apart from other transcribers in Austin.

Discover the difference with a quick call. Learn more about what Austin Transcription can help you accomplish.

Why Us?

100% US-BASED TRANSCRIPTION SERVICES AUSTIN PROFESSIONALS RELY ON

Working with our company to provide your virtual transcription services means you get a seamless customer experience. All of our clients are treated as a top priority regardless of the complexity or volume of their needs. We go a step further and outmatch our competitors in quality and service by only hiring US-based transcribers.

CUSTOMER SERVICE THAT IS ALWAYS READY

At Austin Transcription, every job request we receive gets dedicated management and support from start to finish. No matter how big or small your transcription needs, our skilled team treats your assignment with the care it deserves.

PROJECT SOLUTIONS THAT SUPPORT YOUR UNIQUENESS

A feature of our services that Austin area businesses rave about is our ability to scale quickly. Scalability is crucial for many of our customers in the medical and legal professions. Because we have an extensive network of US-based transcribers and team members standing by, there isn’t a job we can’t handle.

Trusted By

Services

Need audio or video files transcribed?
Contact us today to get a quote!

TRANSCRIPTION

Transcript

TRANSCRIPTION SERVICES FOR AUSTIN LEGAL PROCEEDINGS AND LOCAL PODCASTS ALIKE

If you need audio converted to text, our team of transcribers can get it done quickly and accurately. Learn more about the many industries we serve every day.

HIGHLY QUALIFIED US-BASED TRANSCRIPTIONISTS STANDING BY

One of the biggest issues companies face when having audio and video transcribed is interpretation issues. Because we only rely on typists with real-world experience across multiple industries, we make this annoyance a thing of the past.

DISCOVER A NEW LEVEL OF QUALITY TRANSCRIPTION RESULTS

Every company promises to deliver accurately transcribed content, but only Austin Transcription can achieve this goal. We are the premier virtual scribe service for Austin professionals because we dedicate ourselves to quality assurance. Thanks to our triple pass inspection method, we effectively eliminate troublesome errors, blanks, and nonsensical wording.

GET YOUR RESULTS QUICKLY

The majority of orders we receive are completed in 48 hours or less, but we have options for an expedited turnaround for customers with urgent requests.

UPFRONT PRICING

At Austin Transcription, we believe in upfront pricing that takes the mystery out of how much these services cost.

CUSTOMER SERVICE YOU CAN COUNT ON

We mean it when we say that our clients are number one! Have a question or concern about your project or service experience? Call us 24/7!

MEDICAL TRANSCRIPTION

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CONVENIENT EHR DOCUMENTATION

Thanks to our Remote Scribe technology, we bring your EHR process to the future of medical transcription! Enjoy real-time updates of your crucial EHRs, so you have more time for other important activities.

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COMPATIBLE EHR SYSTEM INTEGRATIONS

Make note charting a breeze thanks to our seamless integration capabilities for your existing EHR system. Take control of your workflow today!

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SOLUTIONS 100% TAILOR-MADE FOR YOUR MEDICAL OFFICE

Every medical practice has unique needs for transcribing their EHRs. Austin Transcription has the flexibility to create customized typing solutions to fit your everyday documentation demands.

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ENTERPRISE-GRADE SECURITY

The bedrock of any business in today’s technologically driven industries is data security. This is especially true for companies providing virtual scribe solutions that handle sensitive information. We are not only HIPAA-compliant, but we use encryption through AES-256 technology that is end-to-end. Every letter of your patients’ data is transmitted through multi-factored authentication and is de-identified.

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EXPERIENCE A NEW APPROACH TO MEDICAL TRANSCRIPTION SERVICES

At Austin Transcription, we have spent years pioneering the virtual scribe space by creating audio-to-text solutions for every scale of business and industry. We are so confident that you will love our services that we want you to try us out risk-free for 30 days!

Transcribing in Austin
FREE GUIDE FOR MEDICAL PROVIDERS: NAVIGATING DOCUMENTATION SOLUTIONS

TESTIMONIALS

Happy clients.

“The turnaround time is phenomenal. The staff are friendly, courteous, and are quick to respond to any issues you may have. I highly, highly recommend this company for any of your transcription needs.”

Cindy W.
Medical Secretary
Berkshire Orthopedic Associates

★★★★★

“They have excellent customer service! I highly recommend them! We have been using their service since 2005!! I would give them a five star review for impeccable service.”

Suzanne B.
Office Manager
Physicians Medical Rehabilitation Associates

★★★★★

“We have been working with Princeton Transcription* for a few years. Princeton is our first choice for all of our transcription needs. Their quality of work and quick turnaround time is perfect for our needs. We are very happy working with Princeton!”

Marisa K.
Project Logistics Manager
Human Factors MD
*Princeton Transcription (PTI) is our parent company.

★★★★★

“Coordinated Medical Network has been doing business with PTI* for 15 years. We have always been very pleased with their services. They always go the extra mile for us and are very pleasant to work with.”

Coordinated Medical Network
*Princeton Transcription (PTI) is our parent company.

★★★★★

“Princeton Transcription, Inc.* is a solid transcription service that delivers accurate results with an excellent price. Turnaround times are superfast and the account managers are incredibly professional. Highly recommended!”

Heather H.
Office Manager
Donald R. Counts, M.D.
*Princeton Transcription (PTI) is our parent company.

★★★★★

“As a customer of Princeton* well over 12 years I can tell you for sure there isn’t anyone out there better. I have been in the medical field for 35 years and have utilized many companies, this one is top notch. You can’t go wrong with this company. I have nothing but respect for the way they run their business.”

Kim S.
Office Manager
Stuart J. Gordon, M.D.
*Princeton Transcription (PTI) is our parent company.

★★★★★

“We have used Princeton Transcription for many years. They have spoiled us for any other service. They provide timely turn-around; are competent and efficient- always willing to work with us to make sure we have what we need, when we need it. I highly recommend their services.”

Terry Murillo
Practice Coordinator
North Atlanta Pulmonary & Sleep Specialists
*Princeton Transcription (PTI) is our parent company.

★★★★★

“We have been using Princeton for a few years now. They are reliable, their transcription is accurate, and their turnaround time is excellent. If there’s an issue, they are always willing to resolve it, or help with it, depending on the situation. I would highly recommend them to anyone looking for a reputable, dependable transcription service.”

Melanie Cellini
Dr. Jeffrey D. Gaber & Associates, PA
*Princeton Transcription (PTI) is our parent company.

★★★★★

FAQS

Getting
Started

Your services are what I need. Where do I start?

The best way to start is by requesting a quote. For typical transcription requests, we can usually get a price to you within a business day. When submitting your request, make sure to include your audio/video files and billing information.

Complex and/or larger volume orders are best begun with a discovery call. This helps us understand your project’s scope, what services you need to complete it, and other essential details. After this call, we can get you an estimate, and if approved, draw up the contract and introduce you to the team supporting you through the process. From there, we will get your data transcribed!

What's your typical pricing structure?

As we said earlier, we like to be upfront about our pricing with our customers. Most of our rates are somewhere between $1.99 and $2.99 per minute. We will get you a quote based on the demands of your project so that you have an actual cost before we proceed.

If you have particularly complex recordings to convert or just a large volume of them, we have some discounts available. Clients needing legal transcription services for their Austin law practice can receive certification for these products starting as low as $30 per man-hour.

Organizations looking for ongoing EHR services also have several pricing tiers available that are affordable and easily scaled to their needs. No matter what job you have for us, we always offer fair and reasonable pricing!

Please contact us for a quote. 

Do you specialize in any specific industries?

While medical and legal businesses and professionals make up almost half of our customer base, our US-based transcriptionists and subject matter experts have diversified experience across many market sectors.

Below are all of the industries in which we specialize:

Medical

Acupuncture
Allergy / Immunology
Andrology
Anesthesiology
Audiology
Bariatrics
Cardiology
Cardiovascular Surgery
Chiropractic
Clinical Chemistry
Clinical Virology
Consult Notes
Dentistry
Dermatology
Discharges
Emergency Medicine
Endocrinology
ENT Neurology
Environmental Medicine
Epidemiology
Family Medicine
Follow-Up Notes
Forensic Medicine
Gastroenterology
General Medicine
Genetics
Geriatrics
Hematology / Oncology
H&Ps
IME / Peer Reviews
Infectious Disease
Internal Medicine
Letters
Neonatology
Nephrology
Neurology
Neurosurgery
Nuclear medicine
OB / GYN
Occupational Medicine
Occupational Therapy
Ophthalmology
Optometry
Orthopedics
Osteopathy
Otolaryngology
Pain Management
Pathology
Pediatrics
Physiatry
Podiatry
Preventative Medicine
Psychiatry
Psychology
Pulmonology
Plastic Surgery
Radiation Oncology
Reproductive Medicine
Rheumatology
SOAP Notes
Social Work
Speech Therapy
Sports Medicine
Surgery
Surgical Oncology
Urology
Vascular Medicine

Legal

Administrative Hearings
Arbitration Hearings
Bodycam Footage
Conferences
Correspondence
Court Hearings
Depositions
Interrogations
Judicial Hearings
Meeting Minutes
Memorandums
Public Hearings
Wiretaps

Business

Board Meetings
Brainstorming Sessions
Conference Calls
Correspondence
Earnings Calls
Financial Analyses
Focus Groups
Interviews
Market Research
Meeting Minutes
Press Releases
Seminars
Speeches
Telephone Calls
Training Sessions
Webinars

Academic

Academic / Nonprofit
Course Descriptions
Dissertations
Focus Groups
Grants
Interviews
Lectures
Oral History
Research
Seminars
Research

Media:

Coaching Sessions
Correspondence
Interviews
Lectures
Manuscripts
Media Events
Movies
Music
News Conferences
Podcasts
Radio Programs
Speeches
Television Programs
YouTube
Video

 

What kind of account management do you offer?

When you send us a transcription project, we create a team of professionals not only to transcribe but manage your assignment from start to finish. By using an initial needs assessment, we connect you with the best US-based team of professionals. We will even bring on additional team members outside the Austin Transcription family to get you the best results possible.

Project teams typically include a Client Service Manager (CSM), 1-3 (or more) Transcriptionists, and a Quality Assurance Lead.

Who is Austin Transcription?

We are a company filled with talented transcriptionists, dedicated project managers, quality assurance managers, customer account reps, and subject matter experts. As our client, you get more than just transcribers. You get our commitment to provide you with the best audio-to-text documentation service available.

Austin Transcription is a local branch of Princeton Transcription, Inc.

Transcription Basics

What's the typical turnaround time for your transcriptionists?

Because we have US-based transcribers, we can usually get your project completed within 24 hours of receiving your files. Projects with complex audio circumstances or significant amounts to be transcribed will have predetermined deadlines set out in a service level agreement (SLA).

How good is your transcription quality?

Thanks to the experienced US-based transcribers we have in our network and our advanced quality assurance process, we have an impressive 99.7% accuracy rate.

Do you accept legal assignments like court recordings or video depositions?

Yes! Our legal clients have relied on Austin Transcription for years because of our ability to transcribe this information accurately. We also can provide you with certification statements for many of the assignments.

Is time-stamping available?

Yes. For $0.20 per audio minute, our transcriptionists can time-stamp your documentation.

Do you offer audio translation from another language?

Currently, we offer transcribing of Spanish audio/video, as well as translation. Reach out to our customer support team for more details.

Data Security

Does Austin Transcription provide adequate data security for my files?

Thanks to our state-of-the-art data security tools, our company has not experienced any data breaches. Your information is precious, and we take our responsibility for its protection seriously by using a secure VPN with end-to-end encryption (utilizing AES-256, bank-level technology). You also can rest easy knowing that we never send your data overseas for processing because all of our staff is US-based.

Additionally, our transcribers must complete a background check, undergo confidentiality training, and sign any required NDAs for projects they work on.

For more information about our security protocols and privacy policies, please contact us.

Does Austin Transcription allow the use of client non-disclosure agreements?

Absolutely! Whether we provide you an NDA or you supply one for us to sign, we are happy to offer this additional layer of confidentiality for you.

How are my files protected?

Every file we receive or transmit is encrypted end-to-end and stored on an AWS-protected server using TLS 1.2 encryption.

Is there anyone else I can speak to about your privacy policy and security standards?

You can read more about our privacy policy. For additional details on our security and privacy programs, please contact us.

OUR PARTNERS

Partners - Web Chart MD
Partners - Philips
Partners - Olympus
Partners - Twilio
Partners - Phaxio
Partners - Node

Contact

Ready to get that urgent project transcribed?
Let’s get to work.

We strive to respond to form requests within one business day. For immediate assistance or if you already have an account with us, please contact us at 512-969-2253. Thank you!

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